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Firmware Rollback and Debugging

Firmware rollback and debugging tools are intended for authorized installers and Kora Support to address rare stability or compatibility issues.

Written by Paige Tranchina
Updated over 2 months ago

Firmware Management Overview

• Firmware updates are normally automatic
• Rollback is restricted and not user-accessible
• Debug logs may be collected remotely


When Rollback May Be Used

• Critical regression following update
• Utility compliance validation
• Hardware compatibility troubleshooting


Installer Responsibilities

• Do not attempt manual firmware changes without authorization
• Coordinate with Kora Support for rollback approval
• Document firmware versions before and after changes


Important Warnings

• Unauthorized firmware changes may void warranty
• Debug modes may temporarily disable features
• Always return systems to production mode after testing

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