Common Codes
NET-01
Network connection lost
→ Check internet and restart panel
CT-02
Metering data unavailable
→ CT sensors not reporting correctly
BAT-03
Battery communication issue
→ Temporary sync issue or battery offline
REL-04
Relay protection triggered
→ Overcurrent or unsafe condition detected
What to Do When You See an Error
Tap the error in the app for details
Follow the recommended action
Errors that persist after a reset should be reported
When to Contact Support Immediately
Repeated relay trips
Battery safety errors
Errors that block backup operation