Step 1: Confirm Solar Is Producing
Check your inverter display or inverter app.
Ensure solar breakers are ON.
Step 2: Check App Status
Open Energy → Sources.
Look for “Solar” listed as Connected or Offline.
Common Causes
Inverter communication issue
CT sensors not reporting
Recently installed or reconfigured solar
Temporary cloud sync delay
What to Do
Wait up to 5 minutes for data refresh
Restart the inverter if manufacturer allows
Contact your installer if solar was recently added
